One of the most challenging operational activities for microfinance institutions is delinquency management. This Christ-Centered Delinquency Management Guide, produced and shared with the CED Network by HOPE International, shares what HOPE has learned about how to show the love of Christ during delinquency management. The guide has two parts: (1) Biblical principles they believe are foundational to Christ-centered delinquency management (CCDM) and (2) a discussion of common challenging questions about CCDM. Click the image below to view.
